FrequentlyAsked Questions (FAQs)
What products does frezlo.com offer?
Frezlo.com provides a curated collection of stylish jewelry, including rings, necklaces, bracelets, and earrings. Our pieces feature premium materials like sterling silver, 18K gold plating, freshwater pearls, and semi-precious stones. From stackable rings to elegant hoop earrings and layered necklaces, we offer versatile designs that suit any occasion, blending modern craftsmanship with timeless elegance.
What materials are your jewelry pieces made from?
We use a variety of high-quality materials including sterling silver, stainless steel, and 18K gold plating. Some pieces are adorned with semi-precious stones, cubic zirconia, and freshwater pearls.
How do I care for my jewelry?
To keep your jewelry looking its best, avoid exposure to water, lotions, perfumes, or harsh chemicals. Store them in a cool, dry place and clean them with a soft cloth regularly.
What are your shipping options?
We offer free shipping exclusively for customers within the United Kingdom. For comprehensive information on shipping times and methods, please consult our Shipping Policy.
What is your return policy?
Your satisfaction is our priority. If your purchase doesn’t meet your expectations, please review our Return Policy, which outlines the procedures for returns, exchanges, and refunds.
How can I stay updated on promotions and new arrivals?
Your support drives our commitment to providing an exceptional shopping experience. Stay updated on our latest promotions and arrivals by subscribing to our newsletter.
How can I contact customer service?
For assistance, You can reach us via email at contact@frezlo.com or call us at +44 7878 593969. Additionally, feel free to visit our Contact Us page for more details. We’re always here to help!